Terms and Conditions

Shipping and Delivery
Returns and Replacements
Ordering
Payment, Pricing, and Promotions

Shipping and Delivery

AMF Magnets delivers anywhere in New Zealand, including Auckland, Wellington, Christchurch, and Hamilton. We take no responsibility for delays by couriers, the following table should be taken as a guide on. We reserve the right not to ship to remote or rural locations, and if payment has been made we will issue a full refund.

Domestic Shipping within New Zealand

Please allow 3 to 6 business days for delivery. Tracking provided. 

Please note shipping to remove areas of New Zealand may take up to 12 business days for delivery. Public holidays may affect delivery times.

Standard International Shipping (Orders being sent out of New Zealand)

Please allow up to 15 business days for delivery, depending on your location. Tracking provided. If you are in the United States, please visit our local site amfmagnets.com. Public holidays may affect delivery times.

Express International Shipping (Orders being sent out of New Zealand)

Please allow up to 7 business days for delivery, depending on your location. Tracking provided. If you are in the United States, please visit our local site amfmagnets.com. Public holidays may affect delivery times. 

Returns and Replacements

If you are not entirely satisfied with your purchase, we're here to help. We offer a standard one month warranty. If you believe that an item purchased from us is faulty, damaged or incorrectly delivered, and all reasonable attempts have been made to troubleshoot the problem, please notify us immediately for assistance. At AMF Magnets you have 30 days to return your item for a refund or replacement as long as it is unused and in the same condition as when you received it. It must also be in the original packaging. Should your purchase be damaged in transit we will replace it free of charge. Disclaimer: We reserve the right to refund any order at our discretion. 

Ordering

We aim to make the process of purchasing magnets, magnetic products, magnetic equipment and tools as easy and efficient as possible. By far the easiest way to buy from us is from our online magnet shop. Your order will be packed to ensure that it arrives to you in exactly the same condition that it left our premises.

Payment, Pricing, and Promotions

Our online store accepts payment using Visa or MasterCard via the Shopify Pay payment gateway. We also offer PayPal payment facility. If you prefer to pay by EFT you will need to phone or email our office for bank account details. You will receive a Tax Invoice with your order as it is shipped. Items ordered in bulk quantities may be eligible for a discount, please contact us as we're happy to quote for quantity and/or trade discounts.

Email sales@amfmagnets.co.nz to discuss your order or for any further shipping information.

Please note that your order will be shipped from Australia and as the buyer, you are responsible for any tariffs, duty, import taxes, handling fees, or customs clearance charges required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
 
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.